Shark Byte was an idea dreamed up by the creators of Perfectware, industry consultants, and other service contractors. A group that has over 50 years of experience in the Mechanical Service Industry working in sales and management positions. We identified a need to create an integrated sales tool designed specifically for the Mechanical Service Contractor.  As we talked with contractors it became clear there is not a solution that meets all the needs.  The available options include, single disconnected tools, add-ons to service management software, or customizing other commercial CRM packages.